Privacy Policy
Effective Date: March 31, 2026 • Last Updated: April 10, 2026
1. Introduction
Zavrix ("we," "our," or "us") operates the website zavrix.io and provides AI automation consulting and implementation services. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or engage our services.
By accessing zavrix.io or providing information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with these practices, please do not use our website or services.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Submit a contact form or inquiry on our website
- Book a discovery call or consultation
- Subscribe to our email list or newsletter
- Enter into a service agreement with us
- Communicate with us via email, phone, or chat
- Provide materials, data, or credentials in connection with service delivery
This information may include: your name, email address, phone number, company name, job title, business address, billing information, and any other information you choose to provide.
2.2 Information Collected Automatically
When you visit zavrix.io, we may automatically collect:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring website or source
- Device type and screen resolution
- Date and time of visits
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and analyze website usage. For details, see our Cookie Policy.
2.4 Information from Third-Party Sources
We may receive information about you from publicly available business sources, social media profiles (e.g., LinkedIn), and referral partners. We use this information solely for business development and service delivery purposes.
3. How We Use Your Information
- To respond to inquiries and communicate with you about our services
- To schedule and conduct discovery calls and consultations
- To deliver, manage, and improve our AI automation services
- To process payments and maintain billing records
- To send service-related communications (project updates, invoices, support)
- To send marketing communications (only with your consent; you may opt out at any time)
- To analyze website traffic and improve our website and user experience
- To comply with legal obligations and enforce our agreements
- To protect against fraud, unauthorized access, and security threats
4. How We Share Your Information
We do not sell your personal information. We may share information in these limited circumstances:
- Service providers and processors: Third-party tools we use in the course of delivering our services, including payment processors, email platforms, CRM systems, analytics providers, scheduling tools, and cloud hosting.
- Professional advisors: Attorneys, accountants, and other professional advisors as needed.
- Legal compliance: When required by law, regulation, court order, or governmental request.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
- With your consent: When you have given explicit consent.
5. Third-Party Tools and Platforms
In the course of operating our website and delivering services, we use third-party tools for analytics, payment processing, email and marketing, CRM management, scheduling, and AI-assisted service delivery. Each third-party tool is governed by its own privacy policy. We are not responsible for their privacy practices.
6. Data Retention
- Active client data: Duration of service relationship plus a reasonable period thereafter
- Prospect and inquiry data: Up to 24 months after last contact
- Financial and billing records: As required by law (typically 7 years)
- Website analytics: In anonymized/aggregated form indefinitely
- Marketing consent records: Duration of subscription plus record-keeping period
7. Data Security
We implement commercially reasonable administrative, technical, and physical security measures, including encrypted data transmission (SSL/TLS), access controls, secure credential storage, and regular security reviews.
No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Rights and Choices
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion, subject to legal retention requirements
- Opt-out of marketing: Unsubscribe at any time via the "unsubscribe" link or by contacting us
- Data portability: Request your information in a structured format
- Withdraw consent: Where processing is based on consent
To exercise any right, contact us at [email protected]. We respond within 30 days.
9. Children's Privacy
Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are posted with a revised "Last Updated" date. Material changes will be communicated via email or prominent website notice.